WARRANTY GUIDELINES

  • THANKS FOR BUYING A BONE DETH PRODUCT.
  • PLEASE CONTACT US WITH ANY PROBLEMS YOU HAVE WITH OUR PRODUCT, WE’LL DO OUR BEST TO HELP YOU OUT.
  • THIS WARRANTY IS FOR THE ORIGINAL PURCHASER AND OWNER OF THE BONE DETH PART.
  • ALL BONE DETH PARTS ARE GUARANTEED TO BE FREE FROM DEFECTS IN WORKMANSHIP AND MATERIALS.
  • NORMAL WEAR, IMPROPER USE OR ASSEMBLY AND ABUSE ARE NOT COVERED.

 

 

WARRANTY PROCESS

  • IF YOU LIVE OUTSIDE THE USA PLEASE CONTACT THE BONE DETH DISTRIBUTER IN THE COUNTRY YOU PURCHASED IT FROMHTTP://BONEDETHBMX.COM/WORDPRESS/?PAGE_ID=344
  • IF YOU LIVE OUTSIDE THE USA AND BOUGHT YOUR PART FROM A MAIL ORDER BASED IN THE USA, YOU MUST WARRANTY THAT PART IN THE USA AND WILL BE RESPONSIBLE FOR ALL SHIPPING CHARGES.
  • IF YOU LIVE IN THE USA PLEASE CONTACT BONE DETH BY CLICKING ON THE LINK AT THE BOTTOM OF THE PAGE OR BY CALLING 407-599-7255.
  • AFTER THE CLAIM HAS BEEN RECEIVED, YOU WILL BE ISSUED A RETURN MERCHANDISE AUTHORIZATION NUMBER.
  • SEND THE ITEM TO BONE DETH WITH THE RETURN MERCHANDISE AUTHORIZATION AND RECEIPT (IF REQUIRED) TO BONE DETH FOR INSPECTION.
  • ONCE BONE DETH HAS RECEIVED THE ITEM, YOU WILL BE CONTACTED REGARDING THE STATUS OF YOUR CLAIM.

 

 

BONE DETH FORKS, BARS, AND CRANKS

  • ALL BONE DETH BARS, FORKS AND CRANKS HAVE A 30 DAY WARRANTY AGAINST MANUFACTURER DEFECTS. THIS INCLUDES ANYTHING THAT LOOKS TO BE INCORRECT OR IS DEFECTIVE WITH THE PRODUCT AFTER PURCHASE. PLEASE INSPECT YOUR NEW BONE DETH PARTS BEFORE INSTALLING. WE REALIZE IT MAY TAKE SOME TIME TO SEE THESE SO YOU HAVE 30 DAYS TO NOTIFY BONE DETH OF THE PROBLEM.
  • ADDITIONALLY, ALL BONE DETH BARS, FORKS AND CRANKS HAVE A 1 YEAR WARRANTY AGAINST CRACKING AND BREAKS AT THE WELDS.

 

ALL OTHER BONE DETH COMPONENTS

  • ALL PRODUCTS NOT LISTED ABOVE HAVE A 30 DAY WARRANTY AGAINST MANUFACTURER DEFECTS. THIS INCLUDES ANYTHING THAT LOOKS TO BE INCORRECT OR IS DEFECTIVE WITH THE PRODUCT AFTER PURCHASE. PLEASE INSPECT YOUR NEW BONE DETH PARTS BEFORE INSTALLING. WE REALIZE IT MAY TAKE SOME TIME TO SEE THESE SO YOU HAVE 30 DAYS TO NOTIFY BONE DETH OF THE PROBLEM.
  • ALL PRODUCTS WILL BE TREATED ON A CASE BY CASE BASIS – PLEASE CONTACT US IF YOU FEEL YOUR PRODUCT IS DEFECTIVE.

 

 

WHAT’S NOT COVERED

  • STRIPPED THREADS, ROUNDED BOLTS, BENT PARTS, DENTED PARTS, RIDER ABUSE OR MISUSE AND NORMAL WEAR AND TEAR.

 

 

PLEASE NOTE

  • NO WARRANTY IS OFFERED FOR ANY PARTS SUPPLIED WITHIN THIS WARRANTY.
  • WE CAN OFFER CRASH REPLACEMENT PARTS AT A LOWERED COST.

 

 

ATTENTION

  • USE BONE DETH PRODUCTS AT YOUR OWN RISK. BONE DETH PARTS ARE MANUFACTURED TO THE HIGHEST LEVELS POSSIBLE AND ARE INTENDED TO BE USED BY EXPERIENCED RIDERS. PRODUCTS MUST BE INSTALLED CORRECTLY AND MAINTAINED NORMALLY. FAILURE TO COMPLY WITH MAY RESULT IN INJURY OR DEATH.
  • BONE DETH ASSUMES NO RESPONSIBILITY FOR PERSONAL INJURY WHICH MAY BE CAUSED BY ACCIDENT, OR NEGLIGENCE.
  • ALWAYS INSPECT YOUR EQUIPMENT BEFORE RIDING, AND HAVE A PROFESSIONAL CHECK IT AT REGULAR INTERVALS.